Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type:

On-site

Job Description Summary:

Supervises the daily operations and provides technical and administrative leadership of the front-end revenue cycle functions. Reviews work schedules and assigns duties to ensure optimal patient flow and production goals. Oversees and evaluates accuracy and quality of technical functions. Ensures compliance with protocols and procedures. Plans and prioritizes work assignments. Supervises various personnel functions including recruitment, scheduling, coaching and discipline.

Job Description:

Education: - High School diploma or equivalent required, and college course work in business or a health care curriculum highly preferred. - Associate’s Degree is preferred for MPS and REQUIRED for ExpressCare. Three (3) years’ experience as a patient access/registration, medical billing, or insurance liaison and High School Diploma or GED may be considered in lieu of an Associate’s Degree. Experience: - One (1) year minimum in a lead or supervisor position is preferred. Other Knowledge/Skills/Abilities: - Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when interacting with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization. - Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims, preferred. - Working knowledge of computers, required. Ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems. - Must demonstrate ability to work successfully with internal and external customers. - Must demonstrate detail orientation, critical thinking, and problem solving ability. - Must demonstrate excellent oral and written communication and customer services skills, with ability to maintain a calm and professional demeanor in high stress situations. - Must demonstrate ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations. Ability to effectively manage competing priorities and work independently in a rapidly changing environment. - Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families. - Demonstrated technical knowledge and proficiency to work in any area of unit responsibility (as assigned), required.

Pay Transparency

$22.92 - $35.52

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com. Requests will be handled confidentially.