The Case Manager II (CMII) coordinates and facilitates patient care across a multidisciplinary care continuum within a clinical service unit structure.  The CMII supports, while providing psychosocial assessment and supportive counseling to patients and families to facilitate clinical improvement and discharge.  Services provided include:  psychosocial assessment; advance directive counseling; chemical dependency screening and referral; processing of guardianship issues; identification and crisis intervention for victims of abuse/neglect; provides knowledge and referrals to available community resources.  All activities are focused on assisting the patient, family, and team to address psychosocial issues to ensure referral and mobilization of available community resources.