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FRONT OFFICE SPECIALIST - 30274
Decatur, IllinoisMax
Overview
The Front Office Specialist is responsible for performing a variety of administrative tasks to ensure smooth and efficient daily operations of the business office. Key responsibilities include handling billing processes, obtaining preauthorizations, collecting payments, and providing exceptional customer service through positive interactions with patients.
This role also involves effectively communicating an overview of services to new patients and referring physicians, answering and triaging incoming phone calls based on urgency, scheduling patient appointments, and accurately registering patients in the system.
The Front Office Specialist plays a vital role as the first point of contact for patients and is essential to creating a welcoming and professional environment.