Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type:

Fully Remote

Job Description Summary:

Provides concierge services to select Memorial Health Partners (MHP) populations. As a member of a team devoted to improving population health for select populations, will serve as a single point of contact where MHP members can call and request assistance on a multitude of items. Services include; symptom assessment and triage, urgent and non-urgent care advice, scheduling same day/next day appointments, establishing with a Primary Care Physician, assistance with navigating the healthcare system while eliminating barriers, and providing linkages with community resources. Partners with multiple teams to ensure members receive the highest level of quality is delivered.

Job Description:

Education: - Bachelor’s degree in Nursing (BSN), required. Three (3) years of RN experience may be considered in lieu of BSN. Licensure/Certification/Registry: - Current RN licensure in the state of Illinois, required. - CPR certification, required. Experience: - Five (5) years of current clinical of psychosocial experience working in a hospital, medical office or clinic setting, required. Clinical experience in Primary Care, Behavioral Health or Home Health, preferred. - Two (2) years of experience of working telehealth/telenurse positions, preferred. Other Knowledge/Skills/Abilities: - Knowledge of chronic conditions, evidenced-based medicine, pharmaceuticals typically used for chronic condition management, and psychosocial and behavioral factors affecting health, required. - Knowledge of the local Healthcare environment; particularly Memorial Health System’s network of care, preferred. - Knowledge of EMR clinical products, required. - Excellent verbal and written communication skills, required. - Excellent teaching and customer service skills, required - Ability to work independently across multiple sites of care, required. - Ability to work with multiple members of a Care Team and maintain positive working relationships, required. - Excellent PC skills, including the use of Microsoft Office products including Word, Excel, and PowerPoint,

Pay Transparency

$32.95 - $52.73

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com. Requests will be handled confidentially.